About Stonehaven

My grandmother started the whole thing in Albany in 1971. She had a small workshop off Stirling Terrace where she sold hand-thrown pottery and locally milled jarrah pieces to whoever walked in off the street. My mum took it over in 1994, moved the focus toward tableware and homewares, and built up a loyal following across the Great Southern region. I grew up sweeping floors, packing orders, and learning which suppliers were worth driving three hours to Bunbury for and which ones weren't. By the time I finished school, I'd already done two seasons helping at the Margaret River Gourmet Escape market stall. The business was in my blood before I had any say in the matter.

Before I formally took over, I spent about six years doing my own thing. I studied design in Melbourne, worked for a fit-out company in Fitzroy for three years, and then came back to WA to help Mum when Dad had his health scare in 2017. What I found when I got back was a business that still had real heart but was running the same stock it had in 2009. The website was barely functional. The supplier list hadn't been updated in years. Mum had kept everything alive through sheer stubbornness and her regulars at the Albany Farmers Market, but growth had completely stalled. She knew it too. We had a lot of honest conversations over that summer.

— Thanks for being here. — Sarah, Sarah Jane Jones

Our team

• Brigitte Nakamura — Operations and Fulfilment Lead: Brigitte joined Stonehaven in March 2022 after five years running the back-end of a small ceramics wholesaler in Moonah, just north of Hobart. She manages everything from stock intake to the point an order leaves the Cygnet workshop, and she rewrote the whole packing process in her first month to cut damage rates by about 30 percent. If an order arrives on time and intact, that's almost entirely down to Brigitte.
• Declan Ferreira — Wholesale and Trade Accounts: Declan grew up in Bunbury and spent several years working wholesale accounts for a furniture importer in Perth before relocating to Hobart in 2021 for his partner's work. He reached out to Stonehaven cold in early 2023 with a pretty well-argued email about their Fremantle distribution gap, and Sarah hired him within two weeks. He now manages all wholesale relationships and handles trade inquiries across both WA and Tasmania.
• Aoife Drummond — Product Sourcing and Supplier Relations: Aoife studied materials and product design at RMIT and spent three years sourcing tableware for a small importer in Collingwood before moving to the Huon Valley in 2021. She met Sarah at the Huon Valley producers market and started consulting for Stonehaven on a project basis before coming on full-time in mid-2023. She makes most of the supplier trips, keeps the quality benchmarks consistent, and is the reason the linen and cast iron lines exist in the current range.

Frequently asked questions

How long will my order take to arrive?

Standard shipping takes 3–8 business days depending on your location, with metro areas typically at the lower end. Express orders placed before 2pm AEST Monday–Friday usually arrive within 1–3 business days. We'll send you a tracking link as soon as your order leaves our workshop in Cygnet, TAS.

Do you offer free shipping?

Yes — orders over $120 qualify for free standard shipping anywhere in Australia. Orders under that threshold are charged a flat rate of $9.95 for standard or $14.95 for express.

Can I return something if I change my mind?

Yes, we accept change-of-mind returns within 30 days of delivery, provided the item is unused and in its original packaging. Return postage is at your expense for change-of-mind returns. Items damaged in transit or faulty on arrival are covered separately under our damage policy.

How do I care for the marble serving platter?

Wipe the Carribrook Marble Serving Platter with a damp cloth and mild soap — never submerge it in water or put it in the dishwasher. Avoid acidic foods like lemon juice sitting directly on the surface for extended periods, as they can etch the stone. A food-safe mineral oil applied occasionally will help maintain the finish.

Is the porcelain dinner set dishwasher and microwave safe?

The Charcoal Speckled Porcelain Dinner Set is dishwasher safe on a gentle cycle and microwave safe. We'd recommend avoiding the top rack for long-term care, and don't use abrasive scourers as they can dull the speckled glaze over time.

Do you do custom or personalised orders?

We don't currently offer personalisation on individual retail orders, but we do take on custom wholesale and corporate commissions. If you have a specific brief, email us at hello@stonehavengoods.com and Sarah Jane will get back to you within 2 business days.

Do you offer wholesale?

Yes, we work with independent retailers and hospitality venues across Australia. Send your business details and a brief outline of what you're after to wholesale@stonehavengoods.com and we'll send through our current trade catalogue and minimum order information.

Can I add gift wrapping to my order?

Gift wrapping is available at checkout for $6.50 per item. We use recycled kraft paper and a simple card — nothing over the top, just neat and ready to give. You can add a personalised message at checkout and we'll include it on a plain card.

Customer reviews

• 5/5 “Solid, well-made, looks great on the table” Ordered the Carribrook Marble Serving Platter for a dinner party and it arrived in four days — faster than I expected coming from Tasmania. The marble is heavier than photos suggest, which actually feels like a good thing. It held up to a full cheese spread without any issues and wiped clean easily afterwards.
• 4/5 “Nice set, one small gripe” The Charcoal Speckled Porcelain Dinner Set looks exactly like the photos — the glaze variation is really nice and each piece is slightly different, which I like. Packaging was very secure and nothing arrived broken across the 18 pieces. Only reason for four stars is that two of the bowls had a faint mark from the kiln, which doesn't bother me much but worth noting.
• 5/5 “The wine caddy is a proper statement piece” Bought the Brushed Brass Sculptural Wine Caddy as a housewarming gift and the recipient sent me a photo the same day it arrived — it's sitting on their kitchen bench and looks genuinely striking. Delivery was quick to Brisbane, arrived well-wrapped with no dents or scratches on the brass finish.
• 5/5 “Linen placemats — finally ones that lay flat” I've bought a few sets of linen placemats over the years and most of them curl up at the edges within a week. These haven't done that after two months of regular use and washing. The natural colour is a bit warmer than I expected from the screen, but once they were on the table I actually preferred it.
• 4/5 “Cast iron trivet does exactly what it should” The Blackened Steel Cast Iron Trivet set is simple and well-finished — no rough edges or flaking. I use three of the four pieces daily on a gas cooktop and they've held up without any rust or discolouration so far. Shipping to WA took six business days on standard, which is about what I expected.
• 5/5 “Replaced my entire table setup and don't regret it” Ordered the dinner set and the linen placemats together and the combination works really well — the charcoal glaze and the natural linen tone each other out nicely. Both items arrived in one parcel, well-protected, and the whole order took three days from Cygnet to Brunswick. Will order the marble platter next.

From the journal

• How we found the marble for our Carribrook platter — Finding the right stone supplier took eight months and more phone calls than I care to admit.
• Setting a table for twelve without losing your mind — We had twelve people for a long lunch in November and I timed the table setup at nineteen minutes, which felt like a win.
• What I kept from Dad's workshop and what I changed — Dad's workshop in Albany had tools he bought in 1987 and a filing system that made sense only to him.
• A day in Ballarat looking at porcelain before we committed — Before we ordered 60 dinner sets I wanted to see the production process myself, so I drove to Ballarat on a Tuesday.
• Autumn in the Huon Valley and how the table changes — Something happens to the light here in April and May that makes me want to set the table more carefully and eat more slowly.
• Three things the brass wine caddy does better than expected — The wine caddy started as a wine caddy but it turns out we use it for at least three other things more often than wine.